Confirmed Service Customer
3 separate occasions I was told my truck would be looked at by a certain time/date with a follow up call giving me details on how long my truck will be down for. It never happens. It’s been 5 days and the truck hasn’t been moved or looked at. Was told it would be looked at Thursday and it’s Saturday now. No communication. It’s been a challenge without it to say the least.
Graham G.
BUFFALO,
NY
Business Response
Thank you for taking the time to tell us your concern. First and foremost, we would like to apologize for any inconvenience we may have caused you and for bringing this to our attention. Our goal is the total satisfaction of our customers and to provide a positive experience. Please feel free to contact the service manager at 716 -941-5255 to resolve your concern as quickly as possible.
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