309 Reviews Found
Business Response
Hi Colin, Your wonderful feedback and rating mean a lot to us. Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Business Response
Hi Sita, We are very happy to have provided you with such a positive service experience! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Service Customer
Staff is extremely friendly and helpful - especially Anthony.
Patrice V.
HAMBURG
Business Response
Hi Patrice, Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Service Customer
A trustworthy and knowledgeable dealership that goes 110% above. They are one of the few that employs a EV tech. From Service tech, to mechanical problems, and collision work, Cappellino Chev will always have my business.
Beverly W.
BUFFALO
Business Response
Hi Beverly, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Chevrolet INC! We look forward to your next visit! Take care!
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Confirmed Service Customer
Friendly staff, always willing to help. Service dept is a pleasure to work with. Thank you!
Debora M.
SNYDER
Business Response
Hi Debora & John, Thanks for your praise and kind comments about our service team. We sincerely value your business and look forward to your next visit!
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Business Response
Hi Peter, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Service Customer
I find that I was on the extended ware TY when I purched the car. I should not. Had to pay for the servers.
Clarence K.
COLLINS CTR
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Business Response
Hi Daniel, Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Hi Zebadiah, Thank you for taking the time to leave a review for us at Cappellino Chevrolet INC. We sincerely value your business and look forward to your next visit!
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Business Response
Hi Cindy, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Went in for oil change tire rotation. Done in less than 1 hour as expected.
Larry B.
ORCHARD PARK
Business Response
Hi Larry, Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Hi Raymond, We're glad everything was completed quickly and to your satisfaction!
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Confirmed Service Customer
I brought Chevrolet Equinox to Cappellino Chevrolet to have service done--Inspection, Oil Change and Tire Rotations. My car was serviced quickly. The service department associated were courteous and efficient. I appreciate their service.
Constance F.
BLASDELL
Business Response
Hi Constance, We're happy to hear you had such a positive experience with our service team! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Hi James, Thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Went in for my first oil change. Reasonable time to wait
Sandra P.
HAMBURG
Business Response
Hi Sandra, Thank you again for taking the time to let us know how we did. We sincerely value your business and look forward to your next visit!
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Business Response
Hi Andrew, Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
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Confirmed Service Customer
I had scheduled service one month in advance, yet the day my car was scheduled for service, the parts ordered for the job were « missing. » The job took an additional day, which was extremely disruptive for my family.
Anna C.
BUFFALO
Business Response
Thank you, Anna, for taking the time out of your day to provide us with your feedback. We are glad that your service was completed and apologize for any inconvenience this may had caused. We set a high priority for our customers and are truly disappointed to hear that you did not experience this when you interacted with our service department.
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Business Response
Hi Warren, We really appreciate your feedback and are glad you had an excellent experience with us! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Business Response
Hi Bridget, Congratulations on your new vehicle! We are glad that you had a good experience working with our sales team! If you have any further questions, please give us a call. We're always happy to help!