207 Reviews Found
Confirmed Service Customer
In for oil change & tire rotation. Out with 1 hour
Larry B.
ORCHARD PARK
Business Response
Dear Larry, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Service Customer
Fast , courteous service . Service advisors are very friendly and make me feel valued
Richard G.
HAMBURG
Business Response
Dear Richard, It is great to hear everything was done quickly and to your satisfaction! Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Confirmed Service Customer
Came in for oil change, tire rotation, and other concerns. Never received tire rotation. Inform tech rear speakers aren't working properly and had nail in front right tire. Was informed tire was not repairable do to placement of nail, and never attempted to fix speakers.
George P.
HAMBURG
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Confirmed Sales Customer
Salesman was new so lacking experience was definitely noticeable. Truck was dirty, animal hair through out truck, dash dirty, interior molding dirty, console filthy, seats have notable white dirt spots, inside windshield dirty, and deep scratches in truck bed. Took over 1.5 hours to detail after arriving home.
Matthew H.
ARCADE
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Confirmed Service Customer
This was my first time getting my car serviced here. Consultant was courteous and responsive to my questions. 7500 mile service completed in 30 minutes , very satisfied.
Edward W.
CHEEKTOWAGA
Business Response
Dear Edward, We're glad to hear you found our staff was so courteous and helpful! Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Business Response
Dear Caren, We are very happy to have provided you with such a great experience! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Business Response
Dear Holly, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with our service department! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Excellent welcoming dealership, made me feel right at home. Great people and will do business with them again
Michael E.
DERBY
Business Response
Dear Michael, Congratulations on your new vehicle! We are happy to pass along your comments to the team here at Cappellino Chevrolet INC! Thank you again for choosing Cappellino Chevrolet INC and we look forward to working with you in the future!
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Business Response
Dear Jeffrey, We appreciate your positive review about your recent experience with us! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Business Response
Dear Richard, We're happy to hear you had such a good experience with our team! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
The service department is always punctual and efficient.
Sandra N.
ORCHARD PARK
Business Response
Dear Sandra, We're glad to hear you found our staff was so punctual and efficient! We sincerely value your business and look forward to your next visit! Have a good day!
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Confirmed Service Customer
The Service Manager and the Service technicians are really good at Cappellino Chevrolet, and I've always had great service there.
John S.
ORCHARD PARK
Business Response
Dear John, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Chevrolet INC! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Did not go over what they found when I picked car up.
Betty Y.
SALAMANCA
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Confirmed Service Customer
I feel very important when I���m at dealership. Just Love Dave Franklin
Michelle F.
WEST SENECA
Business Response
Dear Michelle, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Confirmed Sales Customer
Tom Grinsell helped me out in a difficult situation. I had to trade in my husband's truck - he had unexpectedly passed away this May. Tom always helped us with our vehicles and was able to help in this situation too. He went above and beyond to make things as easy as possible for me and I couldn't be more appreciative.
Jennifer A.
BOSTON
Business Response
Dear Jennifer, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We are so sorry for you loss but glad we were able to make the situation easy for you! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Great place, great people as everyone was very kind and informative. Keep up the great work.
Mark B.
GLENWOOD
Business Response
Dear Mark, Thanks for your praise and kind comments about our team! We sincerely value your business and look forward to your next visit! Have a good day!
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Confirmed Service Customer
Great done fast and were friendly thank you
Christine C.
NORTH COLLINS
Business Response
Dear Christine, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Sales Customer
A few years ago I had to part with my Murano. I never thought I���d find another vehicle I loved as much as that, until I was introduced to the Chevrolet trailblazer I���m so impressed with the quality, the dealership experience was also truly amazing. I will definitely be returning in the further. Thanks Cappellino Chevrolet for making my purchasing experience so pleasant.
Candace V.
ARCADE
Business Response
Dear Candace, Congratulations on your new vehicle! Thank you so much for your positive comments about Cappellino Chevrolet INC! We sincerely value your business and look forward to your next visit! Have a good day!
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Business Response
Dear Debora, We are very happy to have provided you with such a positive experience! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Business Response
Dear Michael, It is great to hear everything was done in a timely manner and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.