306 Reviews Found
Confirmed Service Customer
Fast courteous service with a home town feeling.
Ronald K.
LAKE VIEW
Business Response
Hi Ronald, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Sales Customer
Great dealership great salesman as always. Always recommend Tom G. to anyone in the market for a new vehicle
Jacob D.
NEWFANE
Business Response
Hi Jacob, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again for the recommendation, and have an amazing day!
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Business Response
Hi Joseph, Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Hi Daniel, It's our commitment to ensure quality customer care by providing friendly and professional service to our guests. Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Service Customer
came in for oil change service was done promptly in and out within an hour.
Larry B.
ORCHARD PARK
Business Response
Hi Larry, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Sales Customer
Caren was very nice and knowledeable about our new vehicle thank you
Timothy W.
BUFFALO
Business Response
Hi Timothy, Congratulations on your new vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Service Customer
New York Inspection; The state computer could not print the sticker for my truck, there for I am driving with an expired inspection. Truck passed, just can't print the sticker for the windshield.
Paul P.
EAST AURORA
Business Response
Hi Paul, We appreciate you taking the time to leave us this feedback. If there is anything else we can do for you please do not hesitate to call.
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Confirmed Service Customer
Great service crew, very knowledgeable and genuinely helpful with my service requirements.
Gary P.
BOSTON
Business Response
Hi Gary, We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Business Response
Hi Richard, Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
I love the dealership, you do a great job! But I am concerned with how often I’m being told that my tires need a realignment. Is this possibly evidence that Chevrolet is not creating the quality products that they used to
Anna C.
BUFFALO
Business Response
Hi Anna, We are very happy to have provided you with such a positive experience! Please feel free to contact our service department about why your tires need a realignment more than in the past! Thank you and have a good day!
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Confirmed Service Customer
Over $200 for oil change and filters. A bit expensive in my opinion
Jason F.
LACKAWANNA
Business Response
Thank you for taking the time out of your day to provide us with your feedback. If you would like to discuss this further with our service manager, please call Greg Rohrdanz at 716-689-2900
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Confirmed Service Customer
Took my vehicle in for a remote start to be installed. Was in by 2:00 and on my way by 4:00.
Karen O.
CHEEKTOWAGA
Business Response
Hi Karen, Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Hi Michael, Congratulations on your new vehicle! Thank you so much for your positive comment about Cappellino Chevrolet INC! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
the service people are always courteous and knowledgeable
Patrick C.
ORCHARD PARK
Business Response
Hi Patrick, We're glad to hear you found our staff was so knowledgeable and courteous! Thank you again for choosing Cappellino Chevrolet INC and we look forward to your next visit with us.
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Confirmed Service Customer
Engine light is on, part is ordered. Vehicle checked, okayed to continue driving, in and out quickly. Very happy with Cappellino Service and Sales.
Kathy G.
HAMBURG
Business Response
Hi Kathy, Thank you again for taking the time to let us know how we did and about your service visit with us. We hope you have a great day!
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Business Response
Hi Tom, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Service Customer
Friendly and knowledgeable maintenance supervisor. Recommended i change out my dirty air filter in my truck cabin, by showing me how it looked. Nice when time is taken to show customers you care.
William B.
DERBY
Business Response
Hi William, We're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Cappellino Chevrolet INC
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Business Response
Hi Jeffery, Thank you for your kind words about our service staff! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Had 9:30 appointment. Did not get to my truck until 3:30. Should have communicated to me.
Joanne B.
COLDEN
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Confirmed Service Customer
Fast service, great communication and information.
Kurt E.
HAMBURG
Business Response
Hi Kurt, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.