301 Reviews Found
Confirmed Sales Customer
Recently purchased a car that is very difficult to get. The dealership was extremely honest when taking deposit about if or when an allocation may be available. I received information as it became available and eventually ended up with my dream car. Great experience, minus the wait, which had nothing to do with the dealership.
Darryl L.
CLARENCE
Business Response
Dear Darryl, Congratulations on your new vehicle! We appreciate your feedback and your understanding for the wait for your new car! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Business Response
Dear David, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Confirmed Sales Customer
Sales team explained all aspect of control center. Sales team communicated well in answering all our questions.
Sandra T.
WILLIAMSVILLE
Business Response
Dear Sandra, Congratulations on your new vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Very easy smooth deal with no unwelcome surprises! A pleasure to do business with!
Gary S.
FAIRPORT
Business Response
Hi Gary, Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Always a great experience, really have nothing I could say I’ve ever been unhappy about.
Noel R.
HAMBURG
Business Response
Dear Noel, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I was able to get an appointment right away, service was fast and the waiting room was clean and enjoyable. Staff is always friendly and knowledgeable. Thank you!
Nikki G.
HAMBURG
Business Response
Dear Nikki, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Business Response
Hi Ronald, Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Everyone was very friendly, knowledgeable, and professional!
Ellen B.
BOSTON
Business Response
Hi Ellen, We're glad to hear you found our staff was so knowledgeable, friendly, and professional! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Tyler was very understanding of our needs and was patient with us showing us all the vehicles. The finance guy helped us with warranty and the sales manager was very knowledgeable
Anna L.
HAMBURG
Business Response
Hi Anna, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi Garry, We're glad to hear you found our staff was so friendly! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Service Customer
Communication needs improvement other than that it’s a nice dealership.
Kathleen L.
HAMBURG
Business Response
Hi Kathleen, We really appreciate your feedback! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Business Response
Hi Jo, It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Mr Franklin the service manager always so kind and helpful. Thank you
Michael S.
BOSTON
Business Response
Hi Michael, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Business Response
Hi Gary, Congratulations on your new vehicle! We're glad to hear you found our staff was so helpful! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Tom Grinsell went above and beyond my expectations on making my first Corvette a reality.
Mark D.
HAMBURG
Business Response
Hi Mark, Congratulations on your new, first Corvette! Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Confirmed Sales Customer
I'm 66 years old and willing to drive past Paddock and Basil on my way to Cappallino from Olcott ny, due to their great sales & service team.
Michael R.
NORTH TONAWANDA
Business Response
Hi Michael, Congratulations on your new vehicle! Thanks for your kind comments about our team and your willingness to come to our dealership! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Business Response
Hi Anthony, Congratulations on your new vehicle! We're glad to hear you found our staff was so friendly and helpful! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
The service associate listed to my explanation of the problem and was able to correct the problem to my satisfaction.
Constance F.
BLASDELL
Business Response
Hi Constance, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Confirmed Service Customer
Fine but expensive for an oil change and air filters
Lisa G.
EDEN
Business Response
Hi Lisa, We appreciate your feedback! Thank you again for choosing Cappellino Chevrolet INC and have a good day.
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Business Response
Hi David, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!