I came in for my seat heater chips to be installed and was told it should only take an hour, but they were done in about 30 minutes instead! I was able to get home and get other things done. It was also quiet in the waiting room, so I was able to work on homework while I waited.
It is great to hear everything was done quickly and to your satisfaction! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you again for choosing Cappellino Chevrolet INC. Have a good day!
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
The staff was professional and friendly. The work was done as promised and on time. However, it's a bit ridiculous to charge nearly $80 to fix a slow leak in a tire. I called Firestone and they told me the charge for that job would be about $30. I've purchased many cars at this dealership over the years and went there for the sake of convenience and loyalty. That cost me an additional $50! Never again.
We're happy you found our staff to be so supportive during your experience here at Cappellino Chevrolet INC. Thank you so much again for your feedback about our staff members! Have a good day!
They need more loaner vehicles. I cannot be without and until the last visit I have always been able to get a loaner. I was unable to get a recall done because they have no loaner vehicles available and are unable to tell me when one will be available.
Thank you so much for your high rating and praise of our service department. We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
Hi Karen Lillian,
Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Hi Mark Thomas,
We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.